Billing & Coding Compliance

At UC San Diego Health’s (UCSDH) Office of Compliance & Privacy (OCP), our Billing and Coding Compliance team actively promotes compliance with applicable laws, regulations, and policies related to the billing and reimbursement of professional and hospital services, ensuring that your rights as a patient are protected.

Overview of Medical Billing & Coding

Medical Coding: Converting diagnoses and procedures into standardized codes for accurate billing.

Medical Billing: Submitting claims to health insurance companies for payment of healthcare services.

Medical Billing and Coding Process:

• Healthcare providers document the services you receive.
• Coders assign appropriate codes to the documented services.
• The billing team submits the claim to your insurance company.
• The insurance company reviews the claim and determines payment based on your coverage.
• Any remaining costs (deductibles or co-pays) are billed to you.

Patient Support

• You have the right to understand your charges and the services provided. If you have questions about your bill or notice any discrepancies, contact Insurance & Billing.
• If you would like to request a copy of your medical records, contact our Health Information Management (HIM).
• If you feel that your needs have not been fully addressed, we encourage you to reach out to Patient Experience.
• You can also find contact details for various departments and services at UC San Diego Health Contact Us.

Contact us

UC San Diego Health Sciences Office of Privacy & Compliance
(858) 657-7487
(858) 657-7502 (fax)
hscomply@health.ucsd.edu 

9500 Gilman Drive, Mail Code 0836
La Jolla, CA 92093-0836